Behavioral Health Care Advocate Field Based Hybrid
Company: UnitedHealth Group
Location: Seattle
Posted on: May 3, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
If you are located in Washington, you will have the flexibility to
work hybrid-remotely*with some field base in-person care as you
take on some tough challenges
Primary Responsibilities:
Provide care management services to members which include
coordination of care and behavioral health consulting
Serve Washington Medicaid members telephonically (primarily) with
field responsibilities as required (typically 50mi. travel
radius)
Provide behavioral health education, coaching and treatment
decision support for members
Assess and interpret customer needs and requirements
Identify solutions to non-standard requests and problems
Assess current behavioral health status for members
Identify and prioritize gaps in care to develop plan of care to
empower members to meet identified goals
Coordinate transitions between various areas of care from inpatient
setting, state psychiatric facilities, and carceral facilities.
Obtain information from providers and coordinate services amongst
provider group
Attend case staffings and inter-agency meetings supporting
transitions in care settings facilitating pre and post-release care
plans.
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Master's degree in Psychology, Social Work, Counseling, or Marriage
and Family Counseling; OR Licensed Ph.D./Psy.D.; OR Registered
Nurse w/ 2+ years of experience in behavioral health
Active, unrestricted, independent license to practice in the State
of Wahington (i.e., LICSW, LMFT, LMHC, or RN w/ 2+ years of
experience in behavioral health)
2+ years Case Management experience
Proficient in Microsoft Office Suite (Word, Outlook, and
internet)
Residence in the State of Washington
Dedicated workspace and access to high-speed internet via
cable/DSL/fiber service in your home
Ability to Serve Washington Medicaid members telephonically with
field responsibilities as required
Preferred Qualifications:
Dual diagnosis experience with mental health and substance
abuse
Experience working in an environment that required coordinating
benefits and utilizing multiple groups and resources for
patients
Experience working with the Medicaid patient population
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
The salary range for this role is $59,500 to $116,600 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2
business days or until a sufficient candidate pool has been
collected. Job posting may come down early due to volume of
applicants.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Sammamish , Behavioral Health Care Advocate Field Based Hybrid, Healthcare , Seattle, Washington
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