Manager
Company: Liberty Mutual Insurance
Location: Seattle
Posted on: April 28, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $103400.00 - $188800.00
Job Category: Claims Pay Philosophy The typical starting salary
range for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Manages the Internal Claims and Vendor Fraud
Investigation Team by establishing objectives, directing the
day-to-day operations, and managing the performance and development
of investigators. Follows the procedures and policies for the
identification, investigation, resolution, and potential
prosecution of fraud cases via the civil and criminal litigation
processes. Provides technical guidance to the business in the
development and application of fraud indicators. Develops and
maintains relationships with law enforcement authorities on the
state and national level. Establishes Liberty Mutual`s visibility
and credibility with law enforcement agencies, regulators, and
industry groups. **This Role Could Have In Office Requirements
Depending on Candidate Location** Responsibilities Manages the
Internal Claims and Vendor Fraud Investigation Team by establishing
objectives, directing the day-to-day operations, and managing the
performance of investigators and the investigative quality control
program. Works collaboratively with stakeholders in Talent,
GC&E, SIU, Claims, Vendor Management, Procurement, and other
teams to assess and address fraud risk across USRM, achieve company
goals, keep them informed of relevant information and fraud trends
and partners together with them in service of the best answer for
the company. Provides technical guidance to the business in the
development and application of fraud indicators. Mobilizes
resources, gather stakeholder buy in, drive initiatives, and
troubleshoot problems to identify risk employs root cause problem
solving to understand fraud drivers and close gaps/variances within
the assigned organization(s). Follows the procedures and policies
for the identification, investigation, and potential prosecution of
fraud cases via the civil and criminal litigation processes.
Develops and maintains relationships with law enforcement
authorities on the state and national level. Establishes Liberty
Mutual's visibility and credibility with law enforcement agencies,
regulators, and industry groups. Ensure compliance with
Investigative guidelines, procedures, and protocols. Ensure
Statutory and Regulatory Anti-Fraud Compliance by assisting with
annual fraud reports and keeping fraud plans up to date.
Responsible for presenting training on fraud awareness,
recognition, investigation, and fraud prevention to claims,
product, underwriting, agency, and finance. Effectively communicate
operational procedures to work staff. Responsible for the hiring
and training of new investigators. Coordinate and oversee complex
fraud investigations. Performs other duties as assigned. Qualified
Candidates Preferred Experience: 3 years of proven people leader
experience Experience in employee investigations and interviews
Experience in or working with vendor management, procurement,
and/or with vendor contracts Qualifications Bachelor`s degree in
related field, or equivalent, 7 or more years of experience in a
combination of detailed investigations or quality assurance
involving policy, finance, agent, or claims, investigation
management, and/or handling of white-collar crime investigations
Extensive knowledge of business practices (e g, SIU/Claims,
Distribution, Service, Product etc ), state regulatory
environments, and finance/actuarial/accounting practices as they
apply to business operations Demonstrated ability to manage people
effectively to get outstanding business outcomes as well as
advanced skills in the areas of employee selection, development,
and performance management Excellent communication and management
skills are required as well as the ability to deal effectively with
employees at varying organizational levels and customers outside of
the organization Proven records to assess strategic opportunities
for field operations and drive changes in the market and sustain
the improvements Strong thought leadership to partner with Product,
Analytics, Strategy, Claims and Finance to influence the strategic
directions and priorities CFE and/or CPCU designation preferred
About Us At Liberty Mutual, our purpose is to help people embrace
today and confidently pursue tomorrow. That's why we provide an
environment focused on openness, inclusion, trust and respect.
Here, you'll discover our expansive range of roles, and a workplace
where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to
Work" by Great Place to Work US for the past several years. We were
also selected as one of the "100 Best Places to Work in IT" on
IDG's Insider Pro and Computerworld's 2020 list. For many years
running, we have been named by Forbes as one of America's Best
Employers for Women and one of America's Best Employers for New
Graduates as well as one of America's Best Employers for Diversity.
We value your hard work, integrity and commitment to make things
better, and we put people first by offering you benefits that
support your life and well-being. Liberty Mutual is an equal
opportunity employer. We will not tolerate discrimination on the
basis of race, color, national origin, sex, sexual orientation,
gender identity, religion, age, disability, veteran's status,
pregnancy, genetic information or on any basis prohibited by
federal, state or local law. Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Sammamish , Manager, Executive , Seattle, Washington
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